Privacy Policy

1. Data controller

The data controller is IDIB For Vacation Homes Rental L.L.C. (trading as Cosmica Vacation Rentals), DTCM license HH|1377627, registered office at 204-306 Al Safi 1, Al Marrar, Deira, Dubai, United Arab Emirates. For any request regarding your personal data, contact us at sales@cosmicadubai.com.

2. Data we collect and purpose

We collect and process the following data, depending on how you interact with the site:

• Contact data(name, email, phone, building, neighbourhood, message) voluntarily provided through the “Get quote” or “Partner” forms — purpose: responding to your request and evaluating a possible management or partnership arrangement.
• Browsing data (IP address, browser type, pages visited) collected automatically — purpose: site security, aggregate statistics, and functionality.

3. Legal basis for processing

We process your data based on your consent, given when you submit a contact form, and on our legitimate business interest in operating and securing this website, consistent with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

4. Data retention

Data submitted through contact forms is retained for as long as needed to handle your request and, if a management agreement is entered into, for the duration required by applicable UAE contractual and tax record-keeping obligations.

5. Sharing of data

Your data may be shared with third-party service providers acting as data processors (e.g. CRM platform for managing leads, website hosting), strictly to the extent necessary to deliver our services. We do not sell your data to third parties for independent marketing purposes.

6. Your rights

Under the PDPL, you have the right to request access to, correction of, or deletion of your personal data, to object to or restrict certain processing, and to request data portability. You may exercise these rights by writing to sales@cosmicadubai.com. You may also lodge a complaint with the UAE Data Office.

7. Cookies

This site uses essential cookies required for functionality and, with your consent, third-party cookies for analytics. You can manage your cookie preferences via the banner shown on your first visit or through your browser settings.